Shipping and handling:
All orders are handled in a professional manner and shipped without delay once payment is received.
We ship worldwide. We can send your order via ocean, train, ground and air freight using major transportation lines only. For express shipments, we use DHL, UPS and FED-EX.
All orders are shipped freight collect from Port-au-Prince (Haiti) or Miami (USA) depends on our pre-arranged agreement. For pre-paid shipment, all shipping cost must be received.
Packing
Standard:
We use corrugated double wall carton boxes for our packaging. Cleaned and painted shells are packed in 4 mill one gallon plastic bags. Large shells are individually wrapped in paper to protect their edges. Natural shells and tea products are packed in burlap 25 kilos sugar sac.